In February 2012, independent software analysts, Eval Source, reviewed Synchroteam to find out if the field service tool makes for a good mobile workforce management system.
Eval‐Source’s analysis was based on its own custom vendor script, designed to validate and/or disprove vendors’ claims. The script was specifically prepared to identify functionalities and form an impartial analysis and software review for a Mobile Workforce Management Solution.
For the full review please download the complete report. Below, we’ve highlighted some of the most relevant findings.
Synchroteam reviewed by Eval Source
“Synchroteam is an application that maximizes companies’ capacities to manage their mobile workforce and resources. Synchroteam targets utilities, maintenance/delivery, transportation, pharmaceutical, and telecom.
The application is also capable of adapting to smaller businesses. Synchroteam can also be used by professional service organizations with satellite offices. These organizations can utilize the mobile capacity to maintain connectivity and ease administration.
Highly customizable solution
The application caters to many industries. The application can be customized due to its flexible workflow capacity. This workflow can be tailored with templates from the application itself or those applicable to your specific business. Organizations can use the Synchroteam application to optimize costs per revenue, immediate invoicing and inventory management. A range of services and workflows offers a flexible application that can accommodate various different types of businesses and ways in which to personalize their mobile workforce and mobile resource management.
Organizations can use the Synchroteam application to optimize costs per revenue, immediate invoicing and inventory management. A range of services and workflows offers a flexible application that can accommodate various different types of businesses and ways in which to personalize their mobile workforce and mobile resource management.
Maximize operational efficiency
The application’s ease of use, good customer support, lack of contract termination or set up fees can greatly maximize operational efficiencies for companies. It is also a multilingual mobile cloud solution. The pricing model is very simple: $38 month for up to 500 users. Companies with a larger number of mobile users (500 +) qualify for a discount. The application includes all functionality as there are no different editions and no additional modules offered within this complete mobile management workforce and resource management solution. It is worth noting that solution has several deployment options. Although it is a SaaS application, larger companies can choose to deploy the application as a private cloud or completely on-premise solution, in which security is more closely regulated.
Synchroteam solves of the challenge of mobile workforce management by providing organizations with a customable workflow to specifically address their needs. By combining several areas that were previously difficult to track, it eliminates paperwork and automates processes so that companies can maximize efficiencies and streamline procedures. The flexible nature of the application means that companies that change structure or continually modify and update procedures can embrace business agile/ agile business software that adapts to their needs through customization.”
Article originally published in 2012, updated in Sept. 2016.