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Synchroteam 2.0 will be available tonight at 10pm GMT

Release note January 17th, 2013

For Administrators:

Additions

  • New Customer view

  • Functionality to manage job appointment conflicts

  • Integration of¬†Push¬†technology to notify technicians equipped with an Android or iOS mobile device


  • Regional Settings Management: Date format, Time format, Numerical format and Currency

  • Customer portal: Provide your customers with a read-only secure link to view job or customer information. Your customers can also request a new job

  • Quotation and Invoice Management: Create quotations and/or invoices from scratch, or using the parts/services usage recorded in the field. Track if Invoices have been sent, paid, etc.

  • Integrated tutorials (January 23rd)

Updates

  • Many design and workflow tweaks to increase your productivity: More compact display, new icons, optimized navigation, etc.
  • Import/Export functionality: supports various CSV formats for import and export. Capability to export to Excel. PC and Mac encoding support
  • Improved job report design view: Define fields as private or public to gain better control on the information you share with your customers
  • Improved license management module
  • Improved the map view
  • Updated web services

For Mobile Terminals:

Additions

  • New job creation function
  • Receiving Push Notifications (Soon – will be available when our updated clients are released)
  • Customer phone numbers are clickable: launches the telephone application and calls the customer
  • Customer address is clickable: launches the map application and show the customer location
  • Custom field values are now visible next to the job information
  • Photos: photos taken are saved in the device’s photo gallery
  • Photos: new function allowing the device’s camera to capture barcodes and QR codes (iOS only)
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