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Monthly Archives: November 2018

New Synchroteam 50 released – now with real time notifications

One of the key elements in any field service business is the ability to keep in touch with customers. Communication contributes to creating trust between the company and the customer, and enables you to provide an even better service. This … Continue reading

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Customer support: 5 ways to create loyal customers

Customer support is one of the key elements in your company’s success, and it will still be in 2019. Creating loyal customers should always be among your new year’s resolutions for your business, because it’s something which all HVAC companies … Continue reading

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Dispatch software and HVAC technicians

Dispatch software can be really helpful in managing your HVAC company, but there’s something it cannot replace: human interaction, that is, the relationship between your customers and the technicians in your team. Thanks to the integration of technology in the … Continue reading

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