January 2020 - Synchroteam.com Blog

Monthly Archives: January 2020

Top customer experience: 10 ideas to go back to basics

Posted on January 24, 2020 by Elena Santos

Technology can help deliver a great customer experience, there’s no discussion about that. But besides artificial intelligence, digital assistants, big data, internet of things and all those other tools derived from today’s technology, sometimes all you need is to go … Continue reading →

Posted in Best practices, Field Service Businesses, General | Tagged customer service, tips | Comments Off

Field service trends to expect in 2020

Posted on January 9, 2020 by Elena Santos

From upcoming cutting-edge technology and growing customer expectations, to new service delivery models and an evolving workforce, surely there are many important changes and field service trends coming to the industry in this year. And in order to stay ahead … Continue reading →

Posted in Field Service Businesses | Tagged field service, service industry | Comments Off

Monthly Archives: January 2020

Top customer experience: 10 ideas to go back to basics

Field service trends to expect in 2020

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