Author Archives: Elena Santos

HVAC business: top challenges for 2020

When we approach the end of the year, we tend to ask ourselves the same questions: how will things go for my company? And, in the case of HVAC business, what obstacles will be waiting for me? Firstly, let’s start … Continue reading

Posted in General | Tagged , , | Comments Off on HVAC business: top challenges for 2020

HVAC flat rate: should you use it?

How do you decide how much to charge for your services? This is probably one of the most complicated questions that field service companies need to answer. And in case that’s not enough, now you’ve got something else to take … Continue reading

Posted in Best practices | Tagged , , , | Comments Off on HVAC flat rate: should you use it?

HVAC accounting: tips to make it easier

One of the biggest challenges in any small business is taking care of any aspect of the job that falls totally out of your expertise. In the case of HVAC accounting, you may know everything that matters about HVAC installations … Continue reading

Posted in Field Service Businesses | Tagged , , , | Comments Off on HVAC accounting: tips to make it easier

HVAC revision checklist: all the key points!

Preventive HVAC maintenance is always a good idea. You can offer it as a plus service to your customers, giving them the chance to take action and address possible issues before they become a serious problem. Performing a regular HVAC … Continue reading

Posted in Best practices | Tagged , | Comments Off on HVAC revision checklist: all the key points!

Customer service mistakes: how to overcome them

Everybody makes mistakes. Yes, that’s totally true. It’s also the perfect message to deliver to your kids when they put clothes on inside out, or spill milk over the newspaper. But the thing is, mistakes also do cause real problems … Continue reading

Posted in Best practices, Field Service Businesses | Tagged , | Comments Off on Customer service mistakes: how to overcome them

Field service management: the 4 main pillars

In field service management, like in any other modern industry, there’s a growing demand for efficiency, accuracy and outstanding customer service. This means, of course, that field service software like Synchroteam must keep up with the times and pack new … Continue reading

Posted in General | Tagged , , | Comments Off on Field service management: the 4 main pillars

Can you run an HVAC company by yourself?

So you’ve worked as an HVAC company technician for a while now, but recently you’ve started wondering, “Hey, what if I started my own company? I know my way around this”. Well, we have good news for you! Many HVAC … Continue reading

Posted in Careers, Field Service Businesses | Tagged , | Comments Off on Can you run an HVAC company by yourself?

How HVAC business software helps you stop wasting time and money

You’ve taken all the right decisions, you’ve hired the best HVAC technicians out there, you’re working long hours… and yet the profits of your business don’t live up to your expectations. Is there something wrong? Don’t worry. Sometimes even the … Continue reading

Posted in General | Tagged , , | Comments Off on How HVAC business software helps you stop wasting time and money

Your HVAC business online: how to get new customers

Running a small HVAC business usually means having a small budget too – especially for marketing. But if you don’t spend at least a part of your revenue in promoting your company, you’re going to have a really hard time … Continue reading

Posted in Best practices | Tagged , | Comments Off on Your HVAC business online: how to get new customers

Field service software: make the most of it!

Field service software is something that helps you with your company, but also an investment you make in it. That’s why you should make sure you’re making the most if it. As with any important business investment, including ROI in … Continue reading

Posted in Best practices | Tagged , , , | Comments Off on Field service software: make the most of it!