Author Archives: Elena Santos

Your field service company and print ads: is it worth it?

Once you’ve decided to take the leap and start using a software solution like Synchroteam for your field service company, everything changes. You start to realize (and enjoy!) the advantages of using automated tools and having access to all work-related … Continue reading

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HVAC industry and goals for 2019

We’re already almost a whole month in the new year, so it’s the perfect time to revise the current trends in the HVAC industry and start working on your goals for 2019. Because you have already define your New Year … Continue reading

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3 mistakes every maintenance company makes

When you think about the net value of clients in your maintenance company, it really makes you stop and consider the image you’re presenting of your HVAC business, and how it works in order to attract (and most importantly, retain!) … Continue reading

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Field service management software: trends in 2019

In the field service management software area there is a high demand for professionalism, efficiency at work and quality in customer service. With those ever increasing demands, field service management software must make an effort to keep up with the … Continue reading

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New Synchroteam 50 released – now with real time notifications

One of the key elements in any field service business is the ability to keep in touch with customers. Communication contributes to creating trust between the company and the customer, and enables you to provide an even better service. This … Continue reading

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Customer support: 5 ways to create loyal customers

Customer support is one of the key elements in your company’s success, and it will still be in 2019. Creating loyal customers should always be among your new year’s resolutions for your business, because it’s something which all HVAC companies … Continue reading

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Dispatch software and HVAC technicians

Dispatch software can be really helpful in managing your HVAC company, but there’s something it cannot replace: human interaction, that is, the relationship between your customers and the technicians in your team. Thanks to the integration of technology in the … Continue reading

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Top 5 HVAC apps for your business

Nowadays you can find all sorts of apps, mainly in Google Play and App Store. And among them, obviously, you can also find HVAC apps. Mobile applications can help you with everyday tasks, from the most mundane to the most … Continue reading

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Field management software: 5 key points

There are many reasons why an HVAC company may decide to start using a field management software, such as Synchroteam, as part of their business strategy. These programs have a lot advantages, and in this article we’ll list a few … Continue reading

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The growth of the field service mobile app

How do you imagine the future of your HVAC business? You probably picture a totally digitalized company that can be fully controlled with a field service mobile app. An app that allows you to keep in touch with your technicians … Continue reading

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