Author Archives: Elena Santos

What is field service management software?

Increasing efficiency and productivity is an important challenge for many field service managers. Something in which field service management software can definitively lend a helping hand. However, many field service industries are still struggling with inefficient schedules and routes. Technicians … Continue reading

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Service dispatch software: why you should use it!

Adopting technology in any company is generally a good idea. Modern devices and software can help connect different departments in the office. They can also optimize workflows and processes. But these benefits, common to most businesses, can be especially fruitful … Continue reading

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Service management software: 5 tips to choose the best!

After a few months living in the middle of the COVID-19 pandemic, an increasing number of field service companies have had to deal with major handicaps and disruptions. Most of these are linked to the service management software they use, … Continue reading

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Scheduling optimization: being productive in COVID-19 times

The COVID-19 pandemic is having a huge impact on every type of business. That, of course, also includes the field service industry. As part of the measures adopted to prevent the spread of the disease, many field service companies have … Continue reading

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Field team management software for customers

When you decided to open your field service business, customer management wasn’t probably in your top priorities. Therefore, you didn’t take the time to search for, test and start using a field team management software tool. You just wanted to … Continue reading

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3 reasons to use job dispatching software

Running a field service company is a serious challenge that requires you to be on top of a bunch of different aspects: customers, work orders, inventory, invoicing… and of course, job dispatching. The approach you take regarding this key element … Continue reading

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Dispatch scheduling software: 7 benefits for your company

Running a field service business means facing a few extraordinary challenges in your daily tasks. And in most of these situations, using a dispatch scheduling software can really make a difference. Field service companies usually operate in various areas of … Continue reading

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Service scheduling software and its positive impact on your business

There are clear benefits when using a service scheduling software in your field service company, the most important of which is increasing the company’s productivity. Actually, 55% or field service organizations consider technology a key element for investment. When you … Continue reading

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Custom field service software: top 2020 trends

These are undoubtedly unprecedented times, which have caused important changes for field service companies and the way they manage work with their custom field service software, like Synchroteam. Now that we’re already in mid-2020, it’s time to take a look … Continue reading

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How to retain customer loyalty in the COVID-19 outbreak

The coronavirus pandemic is like an earthquake, followed by a tsunami. It has shaken the pillars of human society worldwide, impacting it both at an economic and sanitary level. Even today, meses after the outbreak was detected in China, the … Continue reading

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