Author Archives: Elena Santos

New Synchroteam 50 released – now with real time notifications

One of the key elements in any field service business is the ability to keep in touch with customers. Communication contributes to creating trust between the company and the customer, and enables you to provide an even better service. This … Continue reading

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Customer support: 5 ways to create loyal customers

Customer support is one of the key elements in your company’s success, and it will still be in 2019. Creating loyal customers should always be among your new year’s resolutions for your business, because it’s something which all HVAC companies … Continue reading

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Dispatch software and HVAC technicians

Dispatch software can be really helpful in managing your HVAC company, but there’s something it cannot replace: human interaction, that is, the relationship between your customers and the technicians in your team. Thanks to the integration of technology in the … Continue reading

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Top 5 HVAC apps for your business

Nowadays you can find all sorts of apps, mainly in Google Play and App Store. And among them, obviously, you can also find HVAC apps. Mobile applications can help you with everyday tasks, from the most mundane to the most … Continue reading

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Field management software: 5 key points

There are many reasons why an HVAC company may decide to start using a field management software, such as Synchroteam, as part of their business strategy. These programs have a lot advantages, and in this article we’ll list a few … Continue reading

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The growth of the field service mobile app

How do you imagine the future of your HVAC business? You probably picture a totally digitalized company that can be fully controlled with a field service mobile app. An app that allows you to keep in touch with your technicians … Continue reading

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Dispatch software and the key elements of mobility

Now that we’re facing the arrival of hurricane Florence to the East coast in the United States, one can’t help but think about the importance of field service organizations and dispatch software when dealing with such a natural disaster. Many … Continue reading

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Field service scheduling software, a driving force in the field service industry

The field service industry will continue to grow at a steady pace in the following years, partly thanks to the usage of  field service scheduling software like Synchroteam, which enable field service companies like yours to automate many of the managing tasks … Continue reading

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Running a field service management company? Here’s how to get free advertisement

Any company that wants to succeed must stay in the public eye for as long as possible. In the end, whether it’s a field service management company or any other type of business, a company needs its brand to be … Continue reading

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The perfect website for your field service company

If you’re thinking about how to make your field service company grow, let us give you some advice: don’t stick to traditional marketing methods. There’s a tool with which you’ll be able to reach thousands of people anytime, anywhere: a … Continue reading

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