Author Archives: Francois

Is field service ready for drones – or wearables?

Would you rather a toolbox in the back of your van, or a drone? I read an interesting article the other day about drones in field service, and it really got me thinking. In fact, I was still thinking about … Continue reading

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New ScheduleAssist feature

Synchroteam’s new ScheduleAssist feature will suggest an optimal job time slot by taking into consideration: Each technician’s set of skilled trades The skilled trade(s) required for the job type Your work schedule Current technician availability Optimise by earliest arrival time, … Continue reading

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Synchroteam v3: Important Announcement

First off we would like to wish you happiness and success for 2014. And, to start the year on the right foot, we are happy to announce that version 3 of Synchroteam is now available. This new version offers an … Continue reading

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Synchroteam Integration Features – A Quick Look Guide

Full article on Yahoo! Small Business Advisor Synchroteam is a top performer in the Field Service Management software (FSM) category. In our previous review of Synchroteam we looked at their main features and today we are diving into their recently … Continue reading

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Synchroteam Creates The Field Service Manager’s Command Center

PARIS, France. 30 May 2013 – Synchroteam – the top-rated cloud-based app for Field Service industries – has launched an app “ecosystem” that extend the power of Synchroteam with built-in integrations that connect with the most important Cloud business apps … Continue reading

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Synchroteam update available on May 14th 9pm GMT

List of new functionalities Barcode integration (Mobile App) Job description optional Linking job type and priority Job Creation in the Back-Office (Technician profile) Blocking Customer/Site/Equipment creation Job Creator ID Job report: new numerical and conditional field User Address Meeting time … Continue reading

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Synchroteam 2.0 will be available tonight at 10pm GMT

Release note January 17th, 2013 For Administrators: Additions New Customer view Functionality to manage job appointment conflicts Integration of Push technology to notify technicians equipped with an Android or iOS mobile device Regional Settings Management: Date format, Time format, Numerical format and … Continue reading

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Software Advice Recognizes Synchroteam as a Top Field Service Mobile App

Research firm Software Advice recently completed a comprehensive review of mobile applications for field service and picked Synchroteam as one of the best. Their expert team culled through hundreds of applications to identify their favorite Android and Apple iOS options … Continue reading

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July Release is now live!

Back-Office New – Subscription plan: a new (hard discounted) yearly pre-payment plan is offered to new or existing customers New – Weekly Jobs: new view under the « job » tab to display jobs for a given week New – … Continue reading

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May Release

Welcome to the May Release ! Back-Office New – Schedule tab: Weekly view is now available. Move jobs between days or drag new jobs onto the correct day. Use the Daily view for adjustments New – Schedule tab: Online access … Continue reading

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