{"id":1140,"date":"2018-10-12T18:26:06","date_gmt":"2018-10-12T16:26:06","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=1140"},"modified":"2018-12-27T05:23:56","modified_gmt":"2018-12-27T04:23:56","slug":"field-management-software-5-key-points","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=1140","title":{"rendered":"Field management software: 5 key points"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">There are many reasons why an HVAC company may decide to <\/span><a href=\"https:\/\/www.synchroteam.com\/blog\/2018\/08\/31\/field-service-scheduling-software-key\/\"><span style=\"font-weight: 400;\">start using a field management software<\/span><\/a><span style=\"font-weight: 400;\">, such as Synchroteam, as part of their <\/span><b>business strategy<\/b><span style=\"font-weight: 400;\">. These programs have a lot <\/span><b>advantages<\/b><span style=\"font-weight: 400;\">, and in this article we\u2019ll list a few of the <\/span><b>most important ones<\/b><span style=\"font-weight: 400;\">..<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1142\" src=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field1.jpg\" alt=\"Field management software: 5 key points\" width=\"800\" height=\"533\" srcset=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field1.jpg 800w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field1-300x200.jpg 300w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field1-768x512.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2>Better communication<\/h2>\n<p><span style=\"font-weight: 400;\">One of the best features of field management software is that it gives you <\/span><b>instant access<\/b><span style=\"font-weight: 400;\"> to all the information you have stored about your customers. When you use field management software, all the workers in your company can access each customer\u2019s job history in a couple of clicks: services, invoices and so on.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">In this sense, it doesn\u2019t matter who deals with the customer, because they will have the <\/span><b>most up-to-date information<\/b><span style=\"font-weight: 400;\"> always at hand. <\/span><a href=\"https:\/\/www.synchroteam.com\/blog\/2016\/02\/09\/customer-experience-in-field-service\/\"><span style=\"font-weight: 400;\">Customers will receive a more personalized treatment<\/span><\/a><span style=\"font-weight: 400;\"> and, in turn, your workers <\/span><b>won\u2019t waste so much time<\/b><span style=\"font-weight: 400;\"> while searching for important information. A field management software like Synchroteam keeps everyone on the same page, which has a <\/span><b>positive impact<\/b><span style=\"font-weight: 400;\"> on your company.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Better scheduling and dispatching<\/h2>\n<p><span style=\"font-weight: 400;\">Field management software can also help with <\/span><b>internal communication<\/b><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.synchroteam.com\/blog\/2018\/07\/11\/5-tips-scheduling-optimization\/\"><span style=\"font-weight: 400;\">enhancing service scheduling and dispatching<\/span><\/a><span style=\"font-weight: 400;\">. This kind of software can help technicians out in the field <\/span><b>communicate more effectively<\/b><span style=\"font-weight: 400;\"> with workers who stay back in the office, and organize their schedule more easily. In fact, many of these software tools, such as Synchroteam, offer <\/span><b>mobile versions<\/b><span style=\"font-weight: 400;\"> that allow workers to check their daily schedule and assigned jobs even before heading into the office.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These features of field management software also allow you to <\/span><b>locate workers<\/b><span style=\"font-weight: 400;\">, so it\u2019s easier to calculate the approximate time of arrival to each customer, or find a coworker nearby who can lend a hand if necessary. In the end, all these tools help your company deliver a <\/span><b>better service<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Route optimization<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">WIth the help of field management software you can not only enhance service scheduling and dispatching, but also <\/span><b>create more optimized routes<\/b><span style=\"font-weight: 400;\">. In this way you\u2019ll be able to use more sensible routes, and stop wasting time and money with zig-zags and detours.<\/span><\/p>\n<p><a href=\"https:\/\/www.synchroteam.com\/blog\/2018\/09\/14\/dispatch-software-key-elements-mobility\/\"><span style=\"font-weight: 400;\">Optimal routes<\/span><\/a><span style=\"font-weight: 400;\"> created with a program like Synchroteam allow your technicians to spend less time in their vehicles going from one job to another, and more time with each customer thus providing them with a <\/span><b>higher quality service<\/b><span style=\"font-weight: 400;\">. Field management software saves you headaches when scheduling services, and makes this task faster and easier.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1141\" src=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field2.jpg\" alt=\"Field management software: 5 key points\" width=\"600\" height=\"697\" srcset=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field2.jpg 600w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2018\/10\/field2-258x300.jpg 258w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Easier to use, totally portable<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Another advantage of using field management software? <\/span><a href=\"https:\/\/www.synchroteam.com\/blog\/2018\/06\/28\/mobile-workforce-software-4-tips-make\/\"><span style=\"font-weight: 400;\">Mobility<\/span><\/a><span style=\"font-weight: 400;\">. Like we said before (and so it is in the case of Synchroteam), most of these programs have <\/span><b>mobile-compatible modules<\/b><span style=\"font-weight: 400;\"> that allow workers to access any information they may need, anytime, anywhere.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this way you can eliminate the worries of leaving an important document back in the office when visiting a customer, or not having printed a necessary paper in time. What\u2019s more, customers can also sign invoices in digital format on site, once the job is done, thus <\/span><b>speeding up the whole invoicing process<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2>Going paperless<\/h2>\n<p><span style=\"font-weight: 400;\">Last but not least, field management software can help you in your way towards a <\/span><a href=\"https:\/\/www.synchroteam.com\/blog\/2016\/07\/12\/going-paperless-in-the-field-service-industry\/\"><span style=\"font-weight: 400;\">totally paperless office<\/span><\/a><span style=\"font-weight: 400;\">. Working in a <\/span><b>completely digital environment<\/b><span style=\"font-weight: 400;\"> has quite a few advantages: you save a lot of money in paper expenses, and you don\u2019t waste any time printing paper or searching for paper documents all over the office.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a field management software like Synchroteam <\/span><b>all the necessary documents<\/b><span style=\"font-weight: 400;\"> are saved in one convenient place, which you can also access anytime, in any place.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Do you think these five advantages of field management software can help you and your HVAC company? Download <\/span><a href=\"https:\/\/www.synchroteam.com\/free-trial.php\"><span style=\"font-weight: 400;\">Synchroteam\u2019s free demo<\/span><\/a><span style=\"font-weight: 400;\"> now and see how these key features (and others too!) can help you <\/span><b>take your business to the next level.<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are many reasons why an HVAC company may decide to start using a field management software, such as Synchroteam, as part of their business strategy. These programs have a lot advantages, and in this article we\u2019ll list a few of the most important ones.. Better communication One of the best features of field management [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":1142,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[71,1],"tags":[47,33],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Field management software: 5 key points - Synchroteam.com Blog<\/title>\n<meta name=\"description\" content=\"A few advantages to using field service management software include better communication, better scheduling and dispatching, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synchroteam.com\/blog\/?p=1140\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Field management software: 5 key points - 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