{"id":1275,"date":"2019-06-28T18:30:22","date_gmt":"2019-06-28T16:30:22","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=1275"},"modified":"2019-06-28T18:30:22","modified_gmt":"2019-06-28T16:30:22","slug":"field-service-software-make-the-most-of-it","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=1275","title":{"rendered":"Field service software: make the most of it!"},"content":{"rendered":"

Field service software<\/b> is something that helps you with your company, but also an investment you make in it. That\u2019s why you should make sure you\u2019re making the most if it.<\/span><\/p>\n

As with any important business investment, including ROI in the balance between costs and benefits of adopting a field service software is key. Because if you\u2019re not using this software to the full, you\u2019re probably not reaching the <\/span>top of your potential ROI<\/b>.<\/span><\/p>\n

Any <\/span>field service software<\/span><\/a> should be designed and <\/span>ready to help you<\/b> with your company in all areas: from scheduling jobs and dispatching technicians to invoicing customers and keeping track of inventory.<\/span><\/p>\n

So, to make sure you\u2019re using every single feature offered by your field service software (and therefore maximizing benefit!), take a look at this list of <\/span>key points<\/b> to take into account.<\/span><\/p>\n

\"Field<\/p>\n

<\/p>\n

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Scheduling jobs and dispatching personnel<\/span><\/h2>\n

The possibility to <\/span>automatize scheduling and dispatching<\/b> is one of the most useful features a field service software can bring to your company. Without it, job schedules tend to be inefficient, as they don\u2019t have into account the technicians\u2019 current location and distance to each job.<\/span><\/p>\n

Field service software enables you to avoid wasting your time<\/span><\/a> in calculating routes, assigning new jobs and tracking down technicians in search of the most appropriate person for the task. <\/span>Everything is done automatically and is way more efficient<\/b>. What\u2019s more, workforce tracking via GPS helps you choose always the best route to avoid traffic jams. In the end, you make the most of your workday, and this may even let you fit in more work orders – and therefore make more money!<\/span><\/p>\n

 <\/p>\n

Tracking inventory<\/span><\/h2>\n

Tracking the company\u2019s inventory <\/span>can be tricky<\/b>. There are many elements that need to be considered: How many parts did the technician use in their last job? Does any of them need to be reordered? What about the inventory spread across multiple trucks and storage units?<\/span><\/p>\n

When you adopt a <\/span>professional field service software like Synchroteam<\/span><\/a>, it usually features a <\/span>special module to track inventory.<\/b> From that moment on, technicians are able to update their part usage on the spot, from the <\/span>mobile version<\/span><\/a>, and you can keep easily track of inventory – and even get a notification when stock runs low and it\u2019s time to reorder.<\/span><\/p>\n

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Making company announcements<\/span><\/h2>\n

Keeping your staff informed about everything that is going on in the business is easy <\/span>when you only have a handful of employees<\/b>. But as soon as your company starts to grow (and of course, everyone wants their company to grow!) this task can become really complicated. Traditional ways like meetings or notice boards don\u2019t work anymore, and it\u2019s <\/span>difficult to keep everyone on the same page<\/b> in a hundred-employee company.<\/span><\/p>\n

Field service software can also help with that<\/span><\/a>. It allows you to <\/span>share company announcements to all workers, regardless of their current location<\/b>. In this way, field workers can easily keep up with what\u2019s going on back at the office. This tool can also be really helpful in case of emergencies and last minute calls, for instance when a technician calls in sick and someone else needs to replace them in an important job.<\/span><\/p>\n

 <\/p>\n

Improving customer support<\/span><\/h2>\n

Even if field service software is primarily designed to help you with business management, it can also have a <\/span>very positive impact when it comes to relationships with customers<\/b>. Using these software tools means you\u2019re able to provide a better service, and this can only bring <\/span>good consequences to customer support<\/span><\/a>.<\/span><\/p>\n

When technicians show up late for jobs, don\u2019t have the right tools for the task, make mistakes when creating the invoice or even cancel an appointment, it <\/span>reflects poorly on the image that your customers have of your company<\/b>. And these are precisely the kind of situations that a good field service software can help you avoid.<\/span><\/p>\n

 <\/p>\n

Working with other business software apps<\/span><\/h2>\n

Sometimes field service software doesn\u2019t include all the <\/span>advanced features your business needs to work at full speed<\/b>. This usually requires you to turn to other tools, and end up using multiple platforms and services.<\/span><\/p>\n

Good field service software, on the other hand, includes <\/span>seamless integration with other business tools<\/span><\/a>, such as Quickbooks, Sage, Zoho CRM or Xero. With direct access to these tools, <\/span>all workflows in the company are optimized<\/b>: dispatching, invoicing, even conversion rate in your sales team.<\/span><\/p>\n

If you\u2019re already convinced, go on! Choose Synchroteam and you won\u2019t regret it. <\/span>What\u2019s more, you can even try it for free!<\/span><\/a><\/h3>\n

Photo by <\/span>Startup Stock Photos <\/span><\/a>from <\/span><\/em>Pexels<\/em><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Field service software is something that helps you with your company, but also an investment you make in it. That\u2019s why you should make sure you\u2019re making the most if it. As with any important business investment, including ROI in the balance between costs and benefits of adopting a field service software is key. Because […]<\/p>\n","protected":false},"author":6,"featured_media":1276,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[44,83,93,6],"yoast_head":"\nField service software: why should you start using it NOW? - Synchroteam<\/title>\n<meta name=\"description\" content=\"Learn all about the positive impact that professional field service software can have in differente areas of your company!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synchroteam.com\/blog\/?p=1275\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Field service software: why should you start using it NOW? - Synchroteam\" \/>\n<meta property=\"og:description\" content=\"Learn all about the positive impact that professional field service software can have in differente areas of your company!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.synchroteam.com\/blog\/?p=1275\" \/>\n<meta property=\"og:site_name\" content=\"Synchroteam.com Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-28T16:30:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2019\/06\/computer.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Elena Santos\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Elena Santos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1275#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1275\"},\"author\":{\"name\":\"Elena Santos\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/c965522a3cdb2e2933df70a77962be04\"},\"headline\":\"Field service software: make the most of it!\",\"datePublished\":\"2019-06-28T16:30:22+00:00\",\"dateModified\":\"2019-06-28T16:30:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1275\"},\"wordCount\":786,\"publisher\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#organization\"},\"keywords\":[\"automation\",\"digital\",\"software\",\"Synchroteam\"],\"articleSection\":[\"Best practices\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1275\",\"url\":\"https:\/\/www.synchroteam.com\/blog\/?p=1275\",\"name\":\"Field service software: why should you start using it NOW? 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