{"id":1314,"date":"2019-11-01T17:10:10","date_gmt":"2019-11-01T16:10:10","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=1314"},"modified":"2019-11-01T17:10:10","modified_gmt":"2019-11-01T16:10:10","slug":"hvac-flat-rate","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=1314","title":{"rendered":"HVAC flat rate: should you use it?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">How do you decide <\/span><b>how much to charge<\/b><span style=\"font-weight: 400;\"> for your services? This is probably one of the most complicated questions that field service companies need to answer. And in case that\u2019s not enough, now you\u2019ve got <\/span><a href=\"https:\/\/www.synchroteam.com\/industry-hvac.php\"><span style=\"font-weight: 400;\">something else<\/span><\/a><span style=\"font-weight: 400;\"> to take into consideration: HVAC flat rate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At first, <\/span><b>prices<\/b><span style=\"font-weight: 400;\"> in the field service business were based on the popular T&amp;M method (that is, time and materials used in the job). But times have changed! Technology now enables customers to do their little research beforehand, compare prices and ask for an upfront offer even before deciding to hire you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So this is the kind of situation where establishing an <\/span><b>HVAC flat rate<\/b><span style=\"font-weight: 400;\"> makes sense. Let\u2019s take a look at it and learn more about this new way to charge for your services.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1315\" src=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2019\/11\/price.jpg\" alt=\"HVAC flat rate: should you use it?\" width=\"800\" height=\"533\" srcset=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2019\/11\/price.jpg 800w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2019\/11\/price-300x200.jpg 300w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2019\/11\/price-768x512.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><!--more--><\/p>\n<h2><span style=\"font-weight: 400;\">What is HVAC flat rate?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">HVAC flat rate is the use of <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Flat_rate\"><span style=\"font-weight: 400;\">flat rate<\/span><\/a><span style=\"font-weight: 400;\"> pricing applied to HVAC, maintenance and other types of field service business. It consists basically on taking the <\/span><b>direct cost<\/b><span style=\"font-weight: 400;\"> of any of the services provided by your company and adding a <\/span><b>markup<\/b><span style=\"font-weight: 400;\">. This increment can be a set amount or also based on a percentage. The combination of both results in your flat rate price.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the end it\u2019s something similar to using by the T&amp;M method we mentioned before, only that in this case your technicians <\/span><b>know exactly how much to charge<\/b><span style=\"font-weight: 400;\">, because the prices are already set.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Perks of applying flat rate to your prices<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The most important advantages of adopting HVAC flat rate are <\/span><a href=\"https:\/\/www.synchroteam.com\/product-tour-feature-list.php\"><span style=\"font-weight: 400;\">simplicity and efficiency<\/span><\/a><span style=\"font-weight: 400;\">. Before that, if you used to calculate prices based on time and materials, you\u2019d have to write up a <\/span><b>detailed budget<\/b><span style=\"font-weight: 400;\">, taking into account every single purchase you might need for the job.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the level of detail required for these calculations depends on the person in charge of generating the budget. Some of your technicians may forget about certain costs and end up underquotting the job. <\/span><a href=\"https:\/\/www.synchroteam.com\/product-tour-jobs.php\"><span style=\"font-weight: 400;\">Writing accurate quotes<\/span><\/a><span style=\"font-weight: 400;\"> takes time, while flat rate pricing is <\/span><b>simple and fast<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, HVAC flat rate tends to <\/span><b>improve customer satisfaction<\/b><span style=\"font-weight: 400;\">. If there was a mistake in the budget (due to the reasons mentioned before) and the invoice is finally higher than expected, the customer won\u2019t be very happy about it. Flat rate also helps prevent that from happening.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, the amount of time you save from not having to calculate quotes all the time also has a positive effect on <\/span><b>accounting<\/b><span style=\"font-weight: 400;\">. The <\/span><a href=\"https:\/\/www.synchroteam.com\/product-tour-invoicing.php\"><span style=\"font-weight: 400;\">company\u2019s billing cycle<\/span><\/a><span style=\"font-weight: 400;\"> can go faster too and you can even ask customers to pay before the job even starts &#8211; or divide the invoice in two, so that you get paid as soon as possible.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">The negative side of flat rate<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With such positive prospects, is there any disadvantage in adopting HVAC flat rate? Well, yeah. The most obvious one is that a flat rate is per se <\/span><b>an approximate price<\/b><span style=\"font-weight: 400;\">. Sometimes you\u2019ll be charging a little more for a job, but some others you\u2019ll be charging a little less. The idea is that everything <\/span><b>will balance out<\/b><span style=\"font-weight: 400;\">, but it may not do so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maybe your newest technicians <\/span><a href=\"https:\/\/www.synchroteam.com\/product-tour-time-tracking.php\"><span style=\"font-weight: 400;\">take longer than expected<\/span><\/a><span style=\"font-weight: 400;\"> to complete a job &#8211; thus working, so to say, \u201cfor free\u201d. Or maybe the price of a certain part goes really up, and then you will need to decide whether to eat that increase or charge it to your customer &#8211; with the risk of them <\/span><b>getting upset<\/b><span style=\"font-weight: 400;\"> and not hiring you again. These are just some examples in which HVAC flat rate may not enable you to cover costs, let alone obtain some benefits.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">It\u2019s up to you now<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So, the big question is, how do you set up your own HVAC flat rate? There are different approaches. One way to do it is calculating this fare <\/span><b>based on your own experience<\/b><span style=\"font-weight: 400;\"> in the field, although it can be difficult to know how your prices compare to <\/span><a href=\"https:\/\/www.synchroteam.com\/industry-maintenance.php\"><span style=\"font-weight: 400;\">other field service companies<\/span><\/a><span style=\"font-weight: 400;\"> in your area. In fact, another way to do it is precisely check out the prices <\/span><b>offered by your competitors<\/b><span style=\"font-weight: 400;\">, and base your flat rate on those.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to avoid any possible headaches, another good option is using <\/span><a href=\"https:\/\/www.nspgsoftware.com\/\"><span style=\"font-weight: 400;\">special third-party companies<\/span><\/a><span style=\"font-weight: 400;\"> that help field service providers establish their prices, based on the market rates reports they generate. Simply <\/span><b>revise the flat rate lists offered by these companies<\/b><span style=\"font-weight: 400;\">, and use them as a basis to decide your own HVAC flat rate. You can then use these prices together with your <\/span><a href=\"https:\/\/www.synchroteam.com\/\"><span style=\"font-weight: 400;\">field service software<\/span><\/a><span style=\"font-weight: 400;\">, and start optimizing your invoicing and accounting procedures right away.<\/span><\/p>\n<h3><strong>Want to give it a try? Download <a href=\"https:\/\/www.synchroteam.com\/free-trial.php\">Synchroteam free demo<\/a> now, just a click away!<\/strong><\/h3>\n<p><em><span style=\"font-weight: 400;\">Image by <\/span><a href=\"http:\/\/www.nyphotographic.com\/\"><span style=\"font-weight: 400;\">Nick Youngson<\/span><\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you decide how much to charge for your services? This is probably one of the most complicated questions that field service companies need to answer. And in case that\u2019s not enough, now you\u2019ve got something else to take into consideration: HVAC flat rate. At first, prices in the field service business were based [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":1315,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[94,47,55,29],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HVAC flat rate: should you use it? - Synchroteam.com Blog<\/title>\n<meta name=\"description\" content=\"What are the advantages of using an HVAC flat rate? How to calculate the fair price to charge your customers? 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