{"id":1377,"date":"2020-05-28T18:08:42","date_gmt":"2020-05-28T16:08:42","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=1377"},"modified":"2020-05-28T18:08:42","modified_gmt":"2020-05-28T16:08:42","slug":"custom-field-service-software-top-2020-trends","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=1377","title":{"rendered":"Custom field service software: top 2020 trends"},"content":{"rendered":"

These are undoubtedly <\/span>unprecedented times<\/b>, which have caused important changes for field service companies and the way they manage work with their custom field service software, like <\/span>Synchroteam<\/span><\/a>.<\/span><\/p>\n

Now that we\u2019re already in mid-2020, it\u2019s time to take a look back at the past six months and analyze the <\/span>top trends in field service<\/b>. A necessary time to take a break, reflect on what has happened so far and foresee possible effects on the remainder of 2020.<\/span><\/p>\n

\"Custom<\/p>\n

<\/p>\n

The impact of coronavirus in field service<\/span><\/h2>\n

Like it or not, <\/span>COVID-19<\/b> is the main character in this year. <\/span>The pandemic<\/span><\/a> seems to be under control in some countries while some others are still facing a terrible battle against it. No matter what the current situation is in your area, the truth is that coronavirus is here to stay, at least for the time being – or until we have a reliable, safe medical treatment or vaccine.<\/span><\/p>\n

The sanitary emergency has caused a <\/span>huge impact across all industry sectors<\/b>, of course and including field service. What\u2019s more, the effects of these disruptions are expected to be deep-reach and long-term. It\u2019s just something not even the most advanced custom field service software could have predicted.<\/span><\/p>\n

We\u2019ve already talked about how field service companies like yours <\/span>can adapt to the new situation<\/b> we\u2019re living in 2020. In previous posts, we\u2019ve covered important points such as <\/span>keeping your technicians and customers safe<\/span><\/a>, allowing working from home whenever possible, and making the most of the features included in your custom field service software <\/span>to digitize all sorts of tasks<\/span><\/a>.<\/span><\/p>\n

The <\/span>main takeaway<\/b> of these articles, also considering the impact COVID-19 is having in the industry worldwide, is that now <\/span>technology<\/b> is more important than ever. While we\u2019ve always defended the idea of a <\/span>technology-based field service company<\/span><\/a>, adopting the appropriate custom field service software right now can help your business communicate, operate and work through the coronavirus crisis without losing too much along the way.<\/span><\/p>\n

 <\/p>\n

Improving operations in field service<\/span><\/h2>\n

Another key element for field service companies in 2020 is <\/span>optimization<\/b>, especially when applied to daily tasks such as <\/span>scheduling<\/b> and <\/span>team dispatching<\/b>. Besides, these are precisely two areas in which the usage of a custom field service software can be more helpful.<\/span><\/p>\n

When you rely on people\u2019s memories (or just the good old pen and paper), <\/span>you\u2019re prone to mistakes<\/b>. You don\u2019t even need to be running a large company; a medium-sized team is already complicated enough to try to manage it on your own.<\/span><\/p>\n

A proper <\/span>custom field service software application<\/b> can be the perfect ally in <\/span>task scheduling and team dispatching<\/span><\/a>. It helps you automate the whole process, thus making a better use of your time. And the more tasks you can fit in in your work hours, the more money you make – it\u2019s as simple as that!<\/span><\/p>\n

 <\/p>\n

Investing in technology to improve results<\/span><\/h2>\n

It\u2019s not just a question of using a custom field service software in your company. In general terms, <\/span>technology can help you improve<\/b> many aspects in your daily business. And with the coronavirus pandemic, it has become even more important.<\/span><\/p>\n

The adoption of tech solutions in field service means also, for instance, using <\/span>mobile devices<\/span><\/a> to access necessary information about your customers anytime, anywhere. Or making use of <\/span>GPS devices<\/span><\/a> in your vans to plan the best route to the next job – <\/span>saving both time and fuel<\/b>.\u00a0<\/span><\/p>\n

And what about technology in COVID-19 times? Well, think about being able to assess a customer\u2019s HVAC installation in a <\/span>video call<\/b>, or sending your invoices <\/span>via email<\/b> in order to maintain <\/span>social distance<\/b>. Little changes in our daily working routines that may as well <\/span>save lives<\/b>!<\/span><\/p>\n

Want to give Synchroteam a test? <\/span>Download our demo now, it\u2019s free<\/span><\/a>!\u00a0<\/span><\/h3>\n","protected":false},"excerpt":{"rendered":"

These are undoubtedly unprecedented times, which have caused important changes for field service companies and the way they manage work with their custom field service software, like Synchroteam. Now that we\u2019re already in mid-2020, it\u2019s time to take a look back at the past six months and analyze the top trends in field service. A […]<\/p>\n","protected":false},"author":6,"featured_media":1378,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[71,1],"tags":[47,38,29],"yoast_head":"\nCustom field service software: top 2020 trends - Synchroteam.com Blog<\/title>\n<meta name=\"description\" content=\"What are the main trends in field service in 2020 so far? And how can a custom field service software tool help you keep up with them? Let's find out!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synchroteam.com\/blog\/?p=1377\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Custom field service software: top 2020 trends - Synchroteam.com Blog\" \/>\n<meta property=\"og:description\" content=\"What are the main trends in field service in 2020 so far? And how can a custom field service software tool help you keep up with them? Let's find out!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.synchroteam.com\/blog\/?p=1377\" \/>\n<meta property=\"og:site_name\" content=\"Synchroteam.com Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-28T16:08:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2020\/05\/technician.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"389\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Elena Santos\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Elena Santos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377\"},\"author\":{\"name\":\"Elena Santos\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/c965522a3cdb2e2933df70a77962be04\"},\"headline\":\"Custom field service software: top 2020 trends\",\"datePublished\":\"2020-05-28T16:08:42+00:00\",\"dateModified\":\"2020-05-28T16:08:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377\"},\"wordCount\":648,\"publisher\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#organization\"},\"keywords\":[\"field service\",\"industry\",\"optimization\"],\"articleSection\":[\"Field Service Businesses\",\"General\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377\",\"url\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377\",\"name\":\"Custom field service software: top 2020 trends - Synchroteam.com Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#website\"},\"datePublished\":\"2020-05-28T16:08:42+00:00\",\"dateModified\":\"2020-05-28T16:08:42+00:00\",\"description\":\"What are the main trends in field service in 2020 so far? And how can a custom field service software tool help you keep up with them? Let's find out!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.synchroteam.com\/blog\/?p=1377\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/?p=1377#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.synchroteam.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Custom field service software: top 2020 trends\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#website\",\"url\":\"https:\/\/www.synchroteam.com\/blog\/\",\"name\":\"Synchroteam.com Blog\",\"description\":\"News, Information and Intelligence on Synchroteam.com and the mobile workforce industry\",\"publisher\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.synchroteam.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#organization\",\"name\":\"Synchroteam.com Blog\",\"url\":\"https:\/\/www.synchroteam.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2023\/05\/cropped-LOGO-SYNCHRO.jpg\",\"contentUrl\":\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2023\/05\/cropped-LOGO-SYNCHRO.jpg\",\"width\":225,\"height\":202,\"caption\":\"Synchroteam.com Blog\"},\"image\":{\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/c965522a3cdb2e2933df70a77962be04\",\"name\":\"Elena Santos\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b156dd4bce487cc7ca8b91577f75df7d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b156dd4bce487cc7ca8b91577f75df7d?s=96&d=mm&r=g\",\"caption\":\"Elena Santos\"},\"url\":\"https:\/\/www.synchroteam.com\/blog\/?author=6\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Custom field service software: top 2020 trends - Synchroteam.com Blog","description":"What are the main trends in field service in 2020 so far? And how can a custom field service software tool help you keep up with them? Let's find out!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.synchroteam.com\/blog\/?p=1377","og_locale":"en_US","og_type":"article","og_title":"Custom field service software: top 2020 trends - Synchroteam.com Blog","og_description":"What are the main trends in field service in 2020 so far? And how can a custom field service software tool help you keep up with them? Let's find out!","og_url":"https:\/\/www.synchroteam.com\/blog\/?p=1377","og_site_name":"Synchroteam.com Blog","article_published_time":"2020-05-28T16:08:42+00:00","og_image":[{"width":800,"height":389,"url":"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2020\/05\/technician.jpg","type":"image\/jpeg"}],"author":"Elena Santos","twitter_misc":{"Written by":"Elena Santos","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.synchroteam.com\/blog\/?p=1377#article","isPartOf":{"@id":"https:\/\/www.synchroteam.com\/blog\/?p=1377"},"author":{"name":"Elena Santos","@id":"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/c965522a3cdb2e2933df70a77962be04"},"headline":"Custom field service software: top 2020 trends","datePublished":"2020-05-28T16:08:42+00:00","dateModified":"2020-05-28T16:08:42+00:00","mainEntityOfPage":{"@id":"https:\/\/www.synchroteam.com\/blog\/?p=1377"},"wordCount":648,"publisher":{"@id":"https:\/\/www.synchroteam.com\/blog\/#organization"},"keywords":["field service","industry","optimization"],"articleSection":["Field Service Businesses","General"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.synchroteam.com\/blog\/?p=1377","url":"https:\/\/www.synchroteam.com\/blog\/?p=1377","name":"Custom field service software: top 2020 trends - Synchroteam.com Blog","isPartOf":{"@id":"https:\/\/www.synchroteam.com\/blog\/#website"},"datePublished":"2020-05-28T16:08:42+00:00","dateModified":"2020-05-28T16:08:42+00:00","description":"What are the main trends in field service in 2020 so far? And how can a custom field service software tool help you keep up with them? Let's find out!","breadcrumb":{"@id":"https:\/\/www.synchroteam.com\/blog\/?p=1377#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.synchroteam.com\/blog\/?p=1377"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.synchroteam.com\/blog\/?p=1377#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.synchroteam.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Custom field service software: top 2020 trends"}]},{"@type":"WebSite","@id":"https:\/\/www.synchroteam.com\/blog\/#website","url":"https:\/\/www.synchroteam.com\/blog\/","name":"Synchroteam.com Blog","description":"News, Information and Intelligence on Synchroteam.com and the mobile workforce industry","publisher":{"@id":"https:\/\/www.synchroteam.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.synchroteam.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.synchroteam.com\/blog\/#organization","name":"Synchroteam.com Blog","url":"https:\/\/www.synchroteam.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.synchroteam.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2023\/05\/cropped-LOGO-SYNCHRO.jpg","contentUrl":"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2023\/05\/cropped-LOGO-SYNCHRO.jpg","width":225,"height":202,"caption":"Synchroteam.com Blog"},"image":{"@id":"https:\/\/www.synchroteam.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/c965522a3cdb2e2933df70a77962be04","name":"Elena Santos","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.synchroteam.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/b156dd4bce487cc7ca8b91577f75df7d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b156dd4bce487cc7ca8b91577f75df7d?s=96&d=mm&r=g","caption":"Elena Santos"},"url":"https:\/\/www.synchroteam.com\/blog\/?author=6"}]}},"_links":{"self":[{"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1377"}],"collection":[{"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1377"}],"version-history":[{"count":1,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1377\/revisions"}],"predecessor-version":[{"id":1379,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1377\/revisions\/1379"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=\/wp\/v2\/media\/1378"}],"wp:attachment":[{"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.synchroteam.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}