{"id":1446,"date":"2020-12-18T16:27:18","date_gmt":"2020-12-18T15:27:18","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=1446"},"modified":"2020-12-18T16:27:18","modified_gmt":"2020-12-18T15:27:18","slug":"field-service-time-tracking-now-easier-with-software","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=1446","title":{"rendered":"Field service time tracking, now easier with software"},"content":{"rendered":"

As the owner of a <\/span>field service company<\/b>, you have many different <\/span>responsibilities<\/b> to attend every day. One of the most important ones is surely <\/span>field service time tracking. T<\/span>hat is, having a detailed overview of how your technicians spend their time<\/a> while at work. But keeping track of this information is also very time consuming!<\/span><\/p>\n

This is where a <\/span>field service software solution<\/b> such as <\/span>Synchroteam<\/span><\/a> can lend you a hand. Put simply, giving your workers the possibility to clock in, log in hours for each job and then clock out, all by themselves, can save you tons of time.<\/span><\/p>\n

If you need <\/span>more detailed time tracking information<\/b> about your technicians, the best way is to build it into their usual workflow. Let\u2019s see how!<\/span><\/p>\n

\"Field<\/span><\/p>\n

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Just like you, field service technicians also have a lot on their plate. With every visit they pay to a customer, there are <\/span>a lot of considerations and small details<\/b> they need to take into account. That\u2019s why a field service time tracking tool that they can use by themselves is such a good idea.<\/span><\/p>\n

That said, this tool needs to be as easy to use as possible. It also needs to <\/span>integrate seamlessly<\/b>\u00a0into their daily tasks. As you can imagine, a pen and a notebook is not the ideal solution. It doesn\u2019t allow for quick editing, nor keeps the rest of the staff up to date.<\/span><\/p>\n

Software, on the other hand, can solve the issue in the blink of an eye. A <\/span>powerful field service management tool<\/span><\/a> like Synchroteam offers a built-in field service time tracking module, ready to do the work for you. In this way, technicians can <\/span>integrate time tracking as part of their daily workflow<\/b>. Also, all the details they enter in the tool are updated in real time, and visible to anyone who needs to check the information.<\/span><\/p>\n

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The field service time tracking module in Synchroteam<\/span><\/h2>\n

With the <\/span>time tracking feature included in Synchroteam<\/span><\/a>, you can <\/span>accurately track the time and costs associated with a given job<\/b>, both per shift and pay period. You can check the information per individual technician, including the time spent travelling, on jobs and on breaks.<\/span><\/p>\n

The module also distinguishes between <\/span>regular hours and overtime<\/b>, so that each member of your team is compensated accordingly for their work.<\/span><\/p>\n

\"Field<\/span><\/p>\n

When it comes to logging time, the technician <\/span>can record exactly how much time<\/b> they\u2019ve spent on the road, working on the job or even having breaks. The list of available options is totally customizable, depending on the requirements of your specific business field.<\/span><\/p>\n

The technicians can enter all the information via their <\/span>Synchroteam mobile app<\/span><\/a>, through a very convenient interface. The app is available both for <\/span>iOS and Android devices<\/b>, and integrates totally with the rest of elements in the daily workflow.<\/span><\/p>\n

\"Field<\/span><\/p>\n

With this <\/span>field service time tracking, you can obtain <\/span>much more detailed information<\/b> about how the technicians spend their day out in the field. The data gathered by the app includes:<\/span><\/p>\n