{"id":1509,"date":"2021-06-03T20:12:49","date_gmt":"2021-06-03T18:12:49","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=1509"},"modified":"2021-06-03T20:12:49","modified_gmt":"2021-06-03T18:12:49","slug":"field-service-dispatch-software-top-features-you-need","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=1509","title":{"rendered":"Field service dispatch software: top features you need"},"content":{"rendered":"<p><b>Field service dispatch software apps<\/b> are becoming more and more popular among field service business managers and owners. To be honest, this is not surprising at all, since these apps can <b>really help improve your efficiency<\/b> and in turn, your income.<\/p>\n<p>With <a href=\"https:\/\/www.synchroteam.com\/industry-workforce-management.php\">the right field service dispatch software<\/a>, you can <b>automate a lot of time-consuming processes<\/b>, and focus on those parts of your job that really matter. With their help, you can provide a better service and make your customers happier.<\/p>\n<p>However, when it comes to choosing a <a href=\"https:\/\/www.synchroteam.com\/industry-field-service-management.php\">field service dispatch software app<\/a>, things are not that simple. There\u2019s an overwhelming number of options available today in the market, so <b>how do you know you\u2019re sticking to the right one<\/b>? Will it have all the tools and options your field service business needs? Let\u2019s find out!<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1510\" src=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2021\/06\/field-service-dispatch-software.jpg\" alt=\"Field service dispatch software: top features you need\" width=\"800\" height=\"450\" srcset=\"https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2021\/06\/field-service-dispatch-software.jpg 800w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2021\/06\/field-service-dispatch-software-300x169.jpg 300w, https:\/\/www.synchroteam.com\/blog\/wp-content\/uploads\/2021\/06\/field-service-dispatch-software-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><!--more--><\/p>\n<p>Most service dispatch software applications <b>share a bunch of basic features<\/b> &#8211; the ones that any company needs nowadays. So, besides job scheduling or invoicing capabilities, you should also be looking for additional capabilities.<\/p>\n<p>&nbsp;<\/p>\n<h2>Timesheet management<\/h2>\n<p>The first, most basic feature your new field service dispatch software app should have is <a href=\"https:\/\/www.synchroteam.com\/product-tour-plan-dispatch.php\"><b>timesheet management<\/b><\/a>. With this tool, you can easily <a href=\"https:\/\/www.synchroteam.com\/product-tour-time-tracking.php\">track your team\u2019s working hours<\/a>, both inside the regular shits and also in overtime. Besides, it should also enable you to <b>block off time<\/b> from your technicians for training, vacations and so on.<\/p>\n<p>The most important advantage in using a service dispatch software app to manage timesheets is that it allows you to <b>schedule jobs more accurately<\/b>. Therefore, it\u2019s harder to be late or even miss an appointment at all. This results in better service and of course, happier customers.<\/p>\n<p>With Synchroteam, for instance, you can <b>check the current schedule<\/b> with different views, and apply any changes very easily with the help of our special module, <a href=\"https:\/\/www.synchroteam.com\/product-tour-plan-dispatch.php#sa\">ScheduleAssist<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h2>Job balancing<\/h2>\n<p>Another important feature is the ability to <b>apply quick changes to your schedule<\/b>. This is something your field service dispatch software should definitely have. For example, in Synchroteam you can <a href=\"https:\/\/www.synchroteam.com\/product-tour-plan-dispatch.php\">filter jobs by skill<\/a>, so that you find the perfect technician for each one. Or just let <b>ScheduleAssist<\/b> take care of it, by analyzing the current schedule and finding new slots.<\/p>\n<p>A high-quality service dispatch software application should also let you <a href=\"https:\/\/www.synchroteam.com\/product-tour-mapping.php\">track the location of technicians in real time<\/a> on a map view, and <b>apply any changes to fixed jobs and routes<\/b> as necessary. And all of these, of course, while maintaining the customer up to date at all times.<\/p>\n<p>&nbsp;<\/p>\n<h2>Reporting capabilities<\/h2>\n<p><a href=\"https:\/\/www.synchroteam.com\/product-tour-reporting.php\">Creating reports<\/a> is a time-consuming task. Once the job is done, no one wants to spend time on reporting. But, at the same time, <b>it\u2019s also very important to have them done right<\/b>, since it can have a negative impact on your company.<\/p>\n<p>This is why having a field service dispatch software utility helping you with this is a great idea. An application that, just like Synchroteam, should feature a <b>tool to automate reporting<\/b>, taking most of this tiresome task off your back.<\/p>\n<p>Some examples of automated reports that <b>are much easier<\/b> when done with the help of a field service dispatch software: <a href=\"https:\/\/www.synchroteam.com\/product-tour-time-tracking.php\">technicians clocking in or out<\/a>, exporting timesheets to the payroll system, or <a href=\"https:\/\/www.synchroteam.com\/product-tour-invoicing.php\">creating invoices<\/a> once the job is done.<\/p>\n<p>These are just a few of the <b>most important features<\/b> you should look for in a field service dispatch software app. Of course, <b>there may be many more you need<\/b>, but it all depends on the industry you work for. The main point here is that this kind of software tools can be a <b>real game-changer<\/b> for your field service business. And it also may have a very positive impact on your team and your customers.<\/p>\n<h3>But don\u2019t take our word for granted! <a href=\"https:\/\/www.synchroteam.com\/free-trial.php\">Download the Synchroteam free demo<\/a>, and see for yourself!<\/h3>\n<p><em>Photo by <strong><a href=\"https:\/\/www.pexels.com\/@andrew?utm_content=attributionCopyText&amp;utm_medium=referral&amp;utm_source=pexels\">Andrew Neel<\/a><\/strong> from <strong><a href=\"https:\/\/www.pexels.com\/photo\/macbook-pro-on-brown-wooden-table-2312369\/?utm_content=attributionCopyText&amp;utm_medium=referral&amp;utm_source=pexels\">Pexels<\/a><\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Field service dispatch software apps are becoming more and more popular among field service business managers and owners. To be honest, this is not surprising at all, since these apps can really help improve your efficiency and in turn, your income. With the right field service dispatch software, you can automate a lot of time-consuming [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":1510,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[71],"tags":[29,81,93],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Field service dispatch software: top features you need - Synchroteam<\/title>\n<meta name=\"description\" content=\"How do you choose the best field service dispatch software app? What key features should it have for your field business business? 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