{"id":627,"date":"2015-11-30T13:02:01","date_gmt":"2015-11-30T12:02:01","guid":{"rendered":"https:\/\/www.synchroteam.com\/blog\/?p=627"},"modified":"2016-01-07T14:20:44","modified_gmt":"2016-01-07T13:20:44","slug":"5-excellent-books-5-opportunities-to-improve-your-business","status":"publish","type":"post","link":"https:\/\/www.synchroteam.com\/blog\/?p=627","title":{"rendered":"5 excellent books, 5 opportunities to improve your business"},"content":{"rendered":"

The year is drawing to a close. 2015 was great for business books and ever hopeful that<\/p>\n

\"A<\/a>
Sit down by the fire and get stuck into these great business books<\/figcaption><\/figure>\n

you\u2019ll get some down time over the upcoming festive season, I\u2019ve lined up 5 of the best books for field service professionals. So sit down with a glass of eggnog, put your feet up, and grab one of these books – in 2016, your service business will thank you for it.<\/p>\n

5 inspiring books for field service professionals<\/h2>\n

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms<\/a><\/p>\n

If you\u2019re in the service business, you\u2019ll know Heskett, Sasser, and Schlesinger, the pioneers of service industry innovation. Luckily for us, they released “What Great Service Leaders Know and Do” in 2015 to revisit their principles in the light of our new business reality; technology, social media, personalization and big data. In other words, they take all of the new concepts floating around field service and break them down with a service provider focus. It\u2019s not a light read, but if you’re in a leadership position in a service company, it\u2019s your business to read it from front to back.
\n<\/p>\n

Rise of the Robots<\/a><\/p>\n

Robots are coming and they\u2019re stealing your job. Or maybe they\u2019re not, no one seems to be entirely sure. Either way, stay ahead of the game with this excellent book by Martin Ford. It\u2019s a winner of the 2015 FT & McKinsey Business Book of the Year Award and is a New York Times Science Bestseller and is super relevant for those in service industries. A word of warning – if you ARE worried about robots taking over the field service sector, this book won\u2019t exactly put your mind at ease. But on the upside, at least you’ll know what\u2019s coming!<\/p>\n

Agile Selling: Get Up to Speed Quickly in Today’s Ever-Changing Sales World<\/a><\/p>\n

Many of the best business books of 2015 focus on how today\u2019s business world has changed beyond recognition. Agile Selling, by Jill Konrath, is a hugely popular primer, mainly because it provides lots of practical advice on how to keep selling in an overcrowded market. How? By remaining agile and mobile. It\u2019s survival of the most flexible out there, and this is your handbook.<\/p>\n

Sell Local, Think Global: 50 Innovative Ways to Make a Chunk of Change and Grow Your Business<\/a><\/p>\n

Service businesses, whether it\u2019s plumbing, HVAC, maintenance or something else, are local businesses. But that doesn\u2019t mean you need to stay provincial with your sales. This book by blogger Olga Mizrahi collects 50 excellent tips to take the best ideas from global business and apply them locally. It means that the brightest and best global strategies are distilled into advice that even the smallest, most local businesses can use every day.<\/p>\n

The Reputation Economy: How to Optimize Your Digital Footprint in a World Where Your Reputation Is Your Most Valuable Asset<\/a><\/p>\n

In this great book, Michael Fertik maintains that if the robots don\u2019t take your job, you\u2019ll be left slugging it out in the \u201creputation economy\u201d. If your service business is online (and we really, really hope it is!), this book will show you how to manage your social and digital footprint in a world where a single badly managed review or comment can take months to recover from. In the service industry, your reputation has ALWAYS been your most important asset, and this book is perfect if you intend to keep it that way.<\/p>\n

\"Reading<\/a>
Sit down with one of these great books<\/figcaption><\/figure>\n

Improve your business in 2016 by learning more in 2015<\/h2>\n

All of these titles are available on Amazon or via your local book retailer. Some are more…entertaining…than others but all will give you a fresh, educated perspective on your service business for 2016. Create some space by downloading a free, no-obligation Synchroteam – you can see how it saves time here<\/a> – and take some time to improve your business know-how for the coming year!<\/p>\n

Download Synchroteam\u2019s free trial<\/a>
\nRead more articles about the service industry<\/a>
\nFind out more about what Synchroteam has to offer<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The year is drawing to a close. 2015 was great for business books and ever hopeful that you\u2019ll get some down time over the upcoming festive season, I\u2019ve lined up 5 of the best books for field service professionals. So sit down with a glass of eggnog, put your feet up, and grab one of […]<\/p>\n","protected":false},"author":6,"featured_media":629,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[53,47,55,57,56,54,58],"yoast_head":"\n5 excellent books for field service professionals<\/title>\n<meta name=\"description\" content=\"We've rounded up 5 great books that will bring the best of service industry thinking to field service professionals.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synchroteam.com\/blog\/?p=627\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 excellent books for field service professionals\" \/>\n<meta property=\"og:description\" content=\"We've rounded up 5 great books 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