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Categories
Tag Archives: digital
Mobile workforce software: what goals should you set for 2021?
Every time we start a new year, we have an opportunity to establish new goals and make improvements in our life. Mobile workforce software is no exception, as it can be really helpful for your field service company. Now that … Continue reading
Posted in Field Service Businesses
Tagged customer service, digital, service industry, tips
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How to manage a virtual field service office during the pandemic
The reality of managing and running your field service company has dramatically changed over the course of the last few weeks. The COVID-19 pandemic has turned the world upside down and altered the way we work and interact with each … Continue reading
Posted in Field Service Businesses
Tagged digital, technology, tips
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Customer support in field service: how to make it good and fast!
In today’s world, customers are not familiar with the concept of waiting. The immediacy of technology has spoiled them, and they’re used to obtaining what they want or they need right now. And of course, the same applies to customer … Continue reading
Posted in General
Tagged customer service, digital
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Field service management: the 4 main pillars
In field service management, like in any other modern industry, there’s a growing demand for efficiency, accuracy and outstanding customer service. This means, of course, that field service software like Synchroteam must keep up with the times and pack new … Continue reading
Posted in General
Tagged digital, productivity, software
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Field service software: make the most of it!
Field service software is something that helps you with your company, but also an investment you make in it. That’s why you should make sure you’re making the most if it. As with any important business investment, including ROI in … Continue reading
Posted in Best practices
Tagged automation, digital, software, Synchroteam
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5 tips for scheduling optimization
When you started your HVAC company you probably didn’t even think about it, but scheduling optimization is one of the most important elements in this work field. In fact, it has a key role in your road to success. Research … Continue reading
Posted in Best practices, General
Tagged automation, digital, field service, productivity
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