Tag Archives: digital

How to manage a virtual field service office during the pandemic

Posted on April 10, 2020 by Elena Santos

The reality of managing and running your field service company has dramatically changed over the course of the last few weeks. The COVID-19 pandemic has turned the world upside down and altered the way we work and interact with each … Continue reading →

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Customer support in field service: how to make it good and fast!

Posted on December 26, 2019 by Elena Santos

In today’s world, customers are not familiar with the concept of waiting. The immediacy of technology has spoiled them, and they’re used to obtaining what they want or they need right now. And of course, the same applies to customer … Continue reading →

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Field service management: the 4 main pillars

Posted on August 23, 2019 by Elena Santos

In field service management, like in any other modern industry, there’s a growing demand for efficiency, accuracy and outstanding customer service. This means, of course, that field service software like Synchroteam must keep up with the times and pack new … Continue reading →

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Field service software: make the most of it!

Posted on June 28, 2019 by Elena Santos

Field service software is something that helps you with your company, but also an investment you make in it. That’s why you should make sure you’re making the most if it. As with any important business investment, including ROI in … Continue reading →

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5 tips for scheduling optimization

Posted on July 11, 2018 by Elena Santos

When you started your HVAC company you probably didn’t even think about it, but scheduling optimization is one of the most important elements in this work field. In fact, it has a key role in your road to success. Research … Continue reading →

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