Tag Archives: opinion

What can social networks do for your maintenance company?

Networking, recruiting, customer service and exploring new markets: social networks can do a lot for maintenance companies! However, service companies frequently neglect this element of their service experience. For example, in France, only approximately 30% of HVAC companies use social networks. … Continue reading

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Field service: what’s new in cutting-edge tech?

2015 was a huge year for technology: smart watches brought wearable tech to the mass market; fitness bracelets got people hooked on activity tracking; drones took off commercially in a big way, and virtual reality headsets became, well, realer than … Continue reading

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Millennials in field service – are you ready?

Back at the end of 2014, Business Insider published a report on millennials – the generation that comes after Generation X – and it made quite the impact. Such an impact, in fact, that now, nearly 6 months after publication, … Continue reading

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Is field service ready for drones – or wearables?

Would you rather a toolbox in the back of your van, or a drone? I read an interesting article the other day about drones in field service, and it really got me thinking. In fact, I was still thinking about … Continue reading

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Synchroteam reviewed by independent analysts, Eval Source

In February 2012, independent software analysts, Eval Source, reviewed Synchroteam to find out if the field service tool makes for a good mobile workforce management system. Eval‐Source’s analysis was  based  on its  own custom vendor script, designed  to  validate  and/or  disprove  vendors’  claims.  The  script  … Continue reading

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