Tag Archives: real-time

Field service management software: trends in 2019

In the field service management software area there is a high demand for professionalism, efficiency at work and quality in customer service. With those ever increasing demands, field service management software must make an effort to keep up with the … Continue reading

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Map view dispatch: Manage techs by the map

One of the greatest advantages of field service embracing technology to aid workforce management is the use of what’s known as map view dispatch – in other words, the ability to see and manage all of your technicians and jobs on … Continue reading

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Millennials in field service – are you ready?

Back at the end of 2014, Business Insider published a report on millennials – the generation that comes after Generation X – and it made quite the impact. Such an impact, in fact, that now, nearly 6 months after publication, … Continue reading

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Real time workforce management will revolutionize your field service

Do your field service operatives have mobile device access? Great! But are they really getting the most from it? Mobile is good, but genuine, real time connectivity and workforce management is better. Does your field service tool make the grade? … Continue reading

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