Tag Archives: technology

Mobile service software: a tool to provide better customer service

Posted on March 11, 2022 by Elena Santos

According to a report released by Forrester Research, we’re currently in “The Age of the Customer”. This is a new era that brings changes to the way we do business. We had the Age of Manufacturing, then the Age of … Continue reading →

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Field service business: four trending technologies

Posted on October 8, 2021 by Elena Santos

We’ve all heard a lot about the new technologies that are being applied to the field service business area. But, how much do you really know about them? Can they have an actual impact on your workflow – and above … Continue reading →

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What is field service management software?

Posted on October 16, 2020 by Elena Santos

Increasing efficiency and productivity is an important challenge for many field service managers. Something in which field service management software can definitively lend a helping hand. However, many field service industries are still struggling with inefficient schedules and routes. Technicians … Continue reading →

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Service dispatch software: why you should use it!

Posted on October 1, 2020 by Elena Santos

Adopting technology in any company is generally a good idea. Modern devices and software can help connect different departments in the office. They can also optimize workflows and processes. But these benefits, common to most businesses, can be especially fruitful … Continue reading →

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3 reasons to use job dispatching software

Posted on July 17, 2020 by Elena Santos

Running a field service company is a serious challenge that requires you to be on top of a bunch of different aspects: customers, work orders, inventory, invoicing… and of course, job dispatching. The approach you take regarding this key element … Continue reading →

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How to manage a virtual field service office during the pandemic

Posted on April 10, 2020 by Elena Santos

The reality of managing and running your field service company has dramatically changed over the course of the last few weeks. The COVID-19 pandemic has turned the world upside down and altered the way we work and interact with each … Continue reading →

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HVAC business: top challenges for 2020

Posted on November 28, 2019 by Elena Santos

When we approach the end of the year, we tend to ask ourselves the same questions: how will things go for my company? And, in the case of HVAC business, what obstacles will be waiting for me? Firstly, let’s start … Continue reading →

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Field mobility: 4 key points to maximize investment

Posted on May 16, 2019 by Elena Santos

Investing in field mobility is not just a question of keeping up with the development of new technologies. As we have explained before in other articles on this blog, it’s also a great way to maximize productivity in your field … Continue reading →

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The growth of the field service mobile app

Posted on September 28, 2018 by Elena Santos

How do you imagine the future of your HVAC business? You probably picture a totally digitalized company that can be fully controlled with a field service mobile app. An app that allows you to keep in touch with your technicians … Continue reading →

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Spring cleaning in field management software

Posted on April 24, 2018 by Elena Santos

So, spring has arrived. About time! After a few months of winter with chilly temperatures and lots of rain and snow, the sky has finally cleared, flowers start to show up in gardens and parks, and birds are chirping happily … Continue reading →

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