The Synchroteam mobile application is a key component of our mobile workforce management solution. Think of it like a mobile control center, giving your mobile workers all the information they need to work efficiently and communicate with you in real time.
Our mobile field service application also offers an off-line mode that allows you to continue working even when you lose connectivity. Off-line mode is triggered automatically based on network availability.
The Synchroteam mobile clients use an onboard enterprise database and remain fully functional whatever the quality of your network coverage. Data encryption and transactional integrity is maintained even when your network connection is lost.
Dealing with work orders has never been so intuitive! Your job updates are provided in real-time and displayed in a logical order: today, upcoming, late and completed.
Get notifications for new, scheduled or rescheduled jobs on your mobile device. Notification settings are fully configurable.
Link parts and services to your jobs, follow parts via serial number tracking, manage stock quantities and parts movement (restocking, requesting, transferring)
Review work order information before starting the job. The apps also provide interactive assistance features, like instant driving directions, one-touch contact calling, and the ability to review job descriptions and reports.
Our interactive job reports are tailored to request only the required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage.
Review previous work orders. Create, reschedule or decline jobs. Access attachments associated with a job or customer. Activate/deactivate autosync and GPS tracking.
Accept Job payments instantly using the new Synchroteam Payment Processing module. In only a few clicks, you can invoice, collect payment and send a receipt to your customers.