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Field service management: the 4 main pillars

In field service management, like in any other modern industry, there’s a growing demand for efficiency, accuracy and outstanding customer service. This means, of course, that field service software like Synchroteam must keep up with the times and pack new features with each new version that meet those demands.

Now that we’re moving in the last quarter of 2019, it’s a good idea to review the main trends in the industry and how field service management needs to be in sync with those. A greater ability to go mobile and a more open structure to work with other systems and protocols are just some of these features.

Field service management: the 4 main pillars

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Can you run an HVAC company by yourself?

So you’ve worked as an HVAC company technician for a while now, but recently you’ve started wondering, “Hey, what if I started my own company? I know my way around this”.

Well, we have good news for you! Many HVAC companies started out as a single-person show, so there’s nothing stopping you from quitting your current company and going solo. Consider all pros and cons, and don’t be afraid to take the leap. But first, let us give you some advice that could be quite convenient for you.

Can you run an HVAC company by yourself?

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How HVAC business software helps you stop wasting time and money

You’ve taken all the right decisions, you’ve hired the best HVAC technicians out there, you’re working long hours… and yet the profits of your business don’t live up to your expectations. Is there something wrong?

Don’t worry. Sometimes even the most hard-working field service company owners need help organizing their business operations. If you’re putting your best efforts in your company but still haven’t seen results, maybe it’s time to let a good HVAC business software like Synchroteam to lend you a hand. 

Want to learn more about the benefits of this smart move? Read on!

How HVAC business software helps you stop wasting time and money

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Your HVAC business online: how to get new customers

Running a small HVAC business usually means having a small budget too – especially for marketing. But if you don’t spend at least a part of your revenue in promoting your company, you’re going to have a really hard time bringing new customers in.

What’s more, according to some studies, half of customers naturally churn in less than five years. That means you really need to keep a constant flow of new customers in order to maintain your numbers in black. And all of this, of course, in the middle of the fierce competence you’re bound to find within the HVAC business market.

Luckily, Internet and technology can make things a little easier for you. Besides using a professional software solution, here are some actions you can take to create a steady flux of customers for your HVAC business without having to necessarily spend a fortune on it. Here’s a few of them!

Your HVAC business online: how to get new customers

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Field service software: make the most of it!

Field service software is something that helps you with your company, but also an investment you make in it. That’s why you should make sure you’re making the most if it.

As with any important business investment, including ROI in the balance between costs and benefits of adopting a field service software is key. Because if you’re not using this software to the full, you’re probably not reaching the top of your potential ROI.

Any field service software should be designed and ready to help you with your company in all areas: from scheduling jobs and dispatching technicians to invoicing customers and keeping track of inventory.

So, to make sure you’re using every single feature offered by your field service software (and therefore maximizing benefit!), take a look at this list of key points to take into account.

Field service software: make the most of it!

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Dispatching software: the top 5 features you need

Dispatching software can help different types of business run things more smoothly – especially in the HVAC field. There are a lot of reasons why HVAC companies decide to adopt dispatching software as part of their strategy, in order to improve workflows for their employees and provide a better service for their customers.

As one of the best solutions in dispatching software you can use, here at Synchroteam we know exactly what the advantages of this kind of software are. So, if you want to learn more about the potential benefits for your HVAC business, read on!

Dispatching software: the top 5 features you need

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Field service business: how to get more leads

As the proud manager of a field service business, you’re a jack of all trades. But how do you deal with the marketing needs of your company?

One of the main worries for any business owner is making more clients and therefore earning more money. And the right tools to achieve these objectives are advertising and marketing. Within these, there are a few strategies, both online and offline, that you can follow in order to generate more leads and make your field service business more successful. Read on and learn how!

Field service business: how to get more leads

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Field mobility: 4 key points to maximize investment

Investing in field mobility is not just a question of keeping up with the development of new technologies. As we have explained before in other articles on this blog, it’s also a great way to maximize productivity in your field service company – and therefore increase benefits in the long run. Plus it helps you give your customers even a better service, so what else could you ask for?

No matter what your reasons to invest in field mobility are, and how you approach this change at your company, there are four key elements you need to take into account if you want to make the most out of that investment. Here are all the details:

Field mobility: 4 key points to maximize your investment

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How GPS tracking makes your work more efficient

When you’re in charge of a company, especially in the field service sector, one of your main goals should be achieving top efficiency in your work. There are many elements that can help you be more efficient in your day-to-day operations, and one of them – believe it or not – is GPS tracking.

Besides other factors in your general workflow, the modern GPS tracking technology happens to be a great ally for the improvement of efficiency in the field service area. For instance, think about how you manage dispatch in your company, and the impact that an efficient handling of dispatch can have in your results.

Here are a few ideas and tips on how to improve your field service company efficiency… all thanks to the GPS tracking technology offered by Synchroteam.

How GPS tracking makes your work more efficient

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The best field service apps are already on your phone

Whether you’re an HVAC technician, a telecommunications engineer or a maintenance worker, you probably use a handful of tools everyday at work. But have you ever considered that the field service apps you may already have installed on your phone can also become powerful work tools?

What’s more, you don’t even need to search your regular app store for them. Your smartphone has a few default, built-in apps that can come really handy for anyone working in the field service industry.

The best field service apps are already on your phone

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