Field Service Management Software Blog

HVAC equipment tracking software… on your smartphone

Posted on April 9, 2021 by Elena Santos

Any modern HVAC equipment service company needs to document work in the field. And above all, they need to find the most efficient way to do it. The best solution for this, of course, is using an HVAC equipment tracking software that also has support for mobile – like Synchroteam does.

With a dedicated module specifically designed for smartphones, you give technicians the ability to manage all the necessary paperwork in the field, right on the spot. An HVAC equipment tracking software that also works on a smartphone makes your field company more efficient and boosts your business.

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Posted in Mobile clients | Tagged field service, Mobile Devices | Comments Off

Service scheduling and dispatch software: top benefits

Posted on March 26, 2021 by Elena Santos

Planning the routes of your technicians is one of the most important tasks in any HVAC company. And one in which the right service scheduling and dispatch software can really make a difference.

Every day, the person in charge of route planning must organize routes in the most optimized way possible. That is, making sure the technicians don’t travel from one end of town to the other several times a day. Instead, teams should be dispatched to different jobs in a way that they can focus most of their available time on work – not on driving.

Optimizing your routes also helps you deliver a better service for your customers. Reports show that 36% of customers wouldn’t rehire a field service company if the technician is half an hour late. This shows just how important a scheduling system should be for your business.

The higher this level of route optimization is, the more efficient your company will be. And efficiency in any field service business means more revenue. Let’s see how a service scheduling and dispatch software app can help with that!

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Posted in Field Service Businesses | Tagged optimization, Scheduling tools | Comments Off

3 new features in Synchroteam to boost your productivity

Posted on March 12, 2021 by Elena Santos

When you’re in charge of a field service company, you need the best tools by your side to make your work easier. And above all, more profitable. Maybe you’re in the HVAC business, or you run a small maintenance shop. Perhaps you’re the manager of a team of technicians in the plumbing or telecom fields. In any case, Synchroteam is there to make you achieve better results.

As technology advances, so does our field service software management tool. And with each new version we’re constantly adding new tools and options that help you in your daily tasks. This is why we’d like to show you three of the latest features integrated in Synchroteam!

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Posted in General | Tagged news, productivity, Synchroteam, Synchroteam news | Comments Off

This is what job dispatch software can do for you

Posted on February 26, 2021 by Elena Santos

As a field service company manager, you’re probably always on the lookout for new ways to improve your business. Either to increase productivity, or to make your customers happier, the road to self-improvement never ends – especially in the field service area. However, finding the perfect method or the right job dispatch software for everything you do on a daily basis can be quite a hard task.

So, what are the perks of using a software application in your field service company? Does it really make up for all the effort in setting it up and getting your team used to it? Read on to find a few familiar situations, and see how job dispatch software can dramatically improve those…

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Posted in Field Service Businesses | Tagged optimization, software | Comments Off

Field service scheduling software: 4 top must-haves

Posted on February 12, 2021 by Elena Santos

Field service scheduling software applications are quickly becoming an essential asset among field service companies. The reason for their increasing popularity? Easy: with just a little investment on your side, you obtain a tool that helps you focus on what’s important and automate everything else. In other words, you increase productivity, and therefore, income!

There are plenty of field service scheduling software apps out there in the market, such as Synchroteam. But not all of them are equal, and there may be a few of them that don’t live up to your expectations. Or they simply don’t have the necessary tools for your field service business.

So, what kind of features should you be looking for when choosing a field service scheduling software solution? Here’s a list of four main tools your app of choice should definitely include.

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Posted in Field Service Businesses | Tagged automation, productivity, software | Comments Off

Mobile workforce software: what goals should you set for 2021?

Posted on January 29, 2021 by Elena Santos

Every time we start a new year, we have an opportunity to establish new goals and make improvements in our life. Mobile workforce software is no exception, as it can be really helpful for your field service company.

Now that we’ve just started 2021, it’s the right time to start thinking about goals for the new year. If you want your field service business to thrive in the next few months, we’ve got a few suggestions for you!

Mobile workforce software: what goals should you set for 2021?

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Posted in Field Service Businesses | Tagged customer service, digital, service industry, tips | Comments Off

HVAC field service software: predictions for 2021

Posted on January 15, 2021 by Elena Santos

One thing is clear: 2020 has totally changed the way field service companies work. And in turn, it has also had an impact on how you use HVAC field service software to help you manage your business.

In 2020, with many countries applying restrictions due to the pandemic, customers expect all processes in field service to be safe. Contactless operations have become the standard. Field technicians need to make sure they have all the tools they need with themselves, to avoid extra trips to the office. And the staff back at the office are mostly working now… from home.

With this current situation, what can we expect from 2021 in the field service industry? Most importantly, how can HVAC field service software help? Here are three top predictions for this year – three business opportunities your company should definitely take advantage of!

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Posted in Field Service Businesses | Tagged field service, hvac, industry | Comments Off

Field service time tracking, now easier with software

Posted on December 18, 2020 by Elena Santos

As the owner of a field service company, you have many different responsibilities to attend every day. One of the most important ones is surely field service time tracking. That is, having a detailed overview of how your technicians spend their time while at work. But keeping track of this information is also very time consuming!

This is where a field service software solution such as Synchroteam can lend you a hand. Put simply, giving your workers the possibility to clock in, log in hours for each job and then clock out, all by themselves, can save you tons of time.

If you need more detailed time tracking information about your technicians, the best way is to build it into their usual workflow. Let’s see how!

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Posted in Field Service Businesses | Tagged field service, software, time tracking | Comments Off

Using a field service management app: features and benefits

Posted on December 4, 2020 by Elena Santos

Having a field service management app as part of the Synchroteam software solution has always been a priority in our team. The combination of a powerful field service management software with a handy mobile app helps increase work productivity. And this, in turn, has a positive impact on customer satisfaction and business revenue.

What are the main features in a field service management app? Which ones should you definitely consider when searching for one? Mobile apps can be a real asset in the field service business, but you also have to make sure you choose the perfect candidate, with the necessary features to cover your needs. Let’s take a look at what the right field service mobile app can do for your business!

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Posted in Mobile clients | Tagged Mobile Devices, productivity | Comments Off

Dispatch software, the best ally for COVID-19 times

Posted on November 20, 2020 by Elena Santos

When you think about field service companies, you probably picture a technician coming home to install or fix something. After all, field technicians are the visible face of their companies. But we’re in the middle of a pandemic, and that has changed everything. Now it’s time to overcome difficulties, update old procedures and adapt to new times. Luckily for you, dispatch software is here to help!

COVID-19 has brought unprecedented challenging times to the ever-changing business of field service companies. This means that the competition to provide the best customer experience is even stronger now.

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Posted in Field Service Businesses | Tagged customer service, optimization | Comments Off

HVAC equipment tracking software… on your smartphone

Service scheduling and dispatch software: top benefits

3 new features in Synchroteam to boost your productivity

This is what job dispatch software can do for you

Field service scheduling software: 4 top must-haves

Mobile workforce software: what goals should you set for 2021?

HVAC field service software: predictions for 2021

Field service time tracking, now easier with software

Using a field service management app: features and benefits

Dispatch software, the best ally for COVID-19 times

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