One of the greatest advantages of field service embracing technology to aid workforce management is the use of what’s known as map view dispatch – in other words, the ability to see and manage all of your technicians and jobs on a digital map. It sounds simple, doesn’t it? Yet map view dispatch transforms scheduling from […]
Elena Santos
Field service: what’s new in cutting-edge tech?
2015 was a huge year for technology: smart watches brought wearable tech to the mass market; fitness bracelets got people hooked on activity tracking; drones took off commercially in a big way, and virtual reality headsets became, well, realer than ever. But how will all this cutting edge tech affect mobile workforce management in 2016?
Surviving the holidays: 7 easy tweaks for ultimate calm
The holidays are coming! Yay! Personally, it’s my favorite time of year, but I’ve worked in enough offices to know that it can often be a source of worry for those who have to keep everything together over the Christmas and New Year period.
A new website for Synchroteam.com!
You know how most people make changes as part of their new year resolution? Well, here at Synchroteam we’ve gotten a head start. First we got a shiny new office in Paris, then we set up an entirely new base in Miami. To make sure 2015 goes out in style, we’ve topped it all off […]
5 excellent books, 5 opportunities to improve your business
The year is drawing to a close. 2015 was great for business books and ever hopeful that you’ll get some down time over the upcoming festive season, I’ve lined up 5 of the best books for field service professionals. So sit down with a glass of eggnog, put your feet up, and grab one of […]
Synchroteam Corp. debuts in Miami!
If you’ve noticed that François and Olivier have a great suntan these days, it’s because the guys have been spending time somewhere that makes me very, very jealous. Synchroteam Corp. has found a new home – in Miami, Florida! By the end of 2015, we’ll have opened a new office in Miami Beach, just a […]
Field service: sexing up your “boring” business!
Are you ready to bring sexy back to the plumbing business? No? Good! Yes, it might have been misleading, but I just used the word sexy to grab your attention. Let’s face it, most field service businesses aren’t, but that’s ok! Attempts to sex up “boring businesses” usually ends in disaster, and the ones that […]
When good automation goes bad…
– or how not to let your field service automation problems bite you in the butt! We’re big fans of automation here at Synchroteam. Just as well really, since Synchroteam is a field service automation solution (and you can try it here!). But fans as we are, even we have to admit that automation needs […]
Branding basics for field service providers
Are you in the area of field service? Do you dispatch technicians, manage call outs, and organize schedules? You might not believe me, but businesses like yours already have a leg up when it comes to brand strategy. Brand strategy for field service
Make automation easy for your field service team
Have you convinced your company that field service automation was a smart move to make? Maybe it was a hard sell, so congratulations! Maybe they were already on board. Either way, you’ve now got to repay your colleagues’ or employee’s trust by making the changeover as easy and smooth as possible.