Month: March 2018

Field service: the gap between customers, competitors and service quality

Field service: the gap between customers, competitors and service quality Field service: the gap between customers, competitors and service quality

You can find gaps in all professional fields. On one side you have the gap between field service companies, that is, between your own business and your direct competitors. This gap, obviously, should be as wide as possible, but with you on top of course! You should always try to achieve a position ahead of […]

Synchroteam Named Top 20 Field Service Management (FSM) Software

Synchroteam Named Top 20 Field Service Management (FSM) Software FSM - Most User Friendly

                Synchroteam has been named a Top 20 Field Service Management Software for both User-Friendliness and Affordability by Capterra. The independent assessments evaluate the accessibility of products based on overall usability, customer service, and user reviews. Value is determined by the standard features offered by a product, cost […]

Time tracking, new module in Synchroteam

Time tracking, new module in Synchroteam Time tracking, the new module in Synchroteam v48

We all know that proper time tracking is very important in any company, and even more in field service companies. In this professional area optimizing time is key because there are many elements that could make things go wrong at the end of the day: job management in the office, team and technician trips, waiting […]