As the owner of a field service company, you have many different responsibilities to attend every day. One of the most important ones is surely field service time tracking. That is, having a detailed overview of how your technicians spend their time while at work. But keeping track of this information is also very time […]
Elena Santos
Using a field service management app: features and benefits
Having a field service management app as part of the Synchroteam software solution has always been a priority in our team. The combination of a powerful field service management software with a handy mobile app helps increase work productivity. And this, in turn, has a positive impact on customer satisfaction and business revenue. What are […]
Dispatch software, the best ally for COVID-19 times
When you think about field service companies, you probably picture a technician coming home to install or fix something. After all, field technicians are the visible face of their companies. But we’re in the middle of a pandemic, and that has changed everything. Now it’s time to overcome difficulties, update old procedures and adapt to […]
Mobile field service software: all the advantages
No field service management tool is complete without mobile field service software. That is, the ability to use your field service application on the go, either on your tablet or your smartphone. That’s why here at Synchroteam we offer a mobile app since day one, so that you can keep productivity up anytime, anywhere. Using […]
What is field service management software?
Increasing efficiency and productivity is an important challenge for many field service managers. Something in which field service management software can definitively lend a helping hand. However, many field service industries are still struggling with inefficient schedules and routes. Technicians are not assigned on a current location basis, and may be sent to a job […]
Service dispatch software: why you should use it!
Adopting technology in any company is generally a good idea. Modern devices and software can help connect different departments in the office. They can also optimize workflows and processes. But these benefits, common to most businesses, can be especially fruitful when it comes to field service companies when they start using service dispatch software. A […]
Service management software: 5 tips to choose the best!
After a few months living in the middle of the COVID-19 pandemic, an increasing number of field service companies have had to deal with major handicaps and disruptions. Most of these are linked to the service management software they use, mainly due to two reasons: either they need to start using one, or the program […]
Scheduling optimization: being productive in COVID-19 times
The COVID-19 pandemic is having a huge impact on every type of business. That, of course, also includes the field service industry. As part of the measures adopted to prevent the spread of the disease, many field service companies have encouraged their staff to work remotely. But how can you maintain an efficient scheduling optimization […]
Field team management software for customers
When you decided to open your field service business, customer management wasn’t probably in your top priorities. Therefore, you didn’t take the time to search for, test and start using a field team management software tool. You just wanted to work, make your business grow, and yes, earn some money on the way. However, you […]
3 reasons to use job dispatching software
Running a field service company is a serious challenge that requires you to be on top of a bunch of different aspects: customers, work orders, inventory, invoicing… and of course, job dispatching. The approach you take regarding this key element in field service business can have a deep impact on the efficiency of your work […]