We already know field service management solutions can really make a difference in the HVAC business and take you over your competitors in no time. They help you manage schedules, optimize field routes, keep inventory under control and generally make happier customers. But, can field service management solutions also help you with your company when […]
Elena Santos
Your field service company and print ads: is it worth it?
Once you’ve decided to take the leap and start using a software solution like Synchroteam for your field service company, everything changes. You start to realize (and enjoy!) the advantages of using automated tools and having access to all work-related documents and information anytime, anywhere. This is when you may wonder if, as a field […]
HVAC industry and goals for 2019
We’re already almost a whole month in the new year, so it’s the perfect time to revise the current trends in the HVAC industry and start working on your goals for 2019. Because you have already define your New Year Resolutions, right? To be honest, there’s a lot going on. We already talked about the […]
3 mistakes every maintenance company makes
When you think about the net value of clients in your maintenance company, it really makes you stop and consider the image you’re presenting of your HVAC business, and how it works in order to attract (and most importantly, retain!) new customers. However, all companies make mistakes in this area, and your maintenance company is […]
Field service management software: trends in 2019
In the field service management software area there is a high demand for professionalism, efficiency at work and quality in customer service. With those ever increasing demands, field service management software must make an effort to keep up with the upcoming trends, with new tools and versions (such as Synchroteam 50!) that will help you […]
New Synchroteam 50 released – now with real time notifications
One of the key elements in any field service business is the ability to keep in touch with customers. Communication contributes to creating trust between the company and the customer, and enables you to provide an even better service. This is why in Synchroteam we’ve been working hard in the new version of our software, […]
Customer support: 5 ways to create loyal customers
Customer support is one of the key elements in your company’s success, and it will still be in 2019. Creating loyal customers should always be among your new year’s resolutions for your business, because it’s something which all HVAC companies strive for, and what makes some of them stand out of the rest – and […]
Dispatch software and HVAC technicians
Dispatch software can be really helpful in managing your HVAC company, but there’s something it cannot replace: human interaction, that is, the relationship between your customers and the technicians in your team. Thanks to the integration of technology in the HVAC field, technicians are now more ready than ever when it comes to go out […]
Top 5 HVAC apps for your business
Nowadays you can find all sorts of apps, mainly in Google Play and App Store. And among them, obviously, you can also find HVAC apps. Mobile applications can help you with everyday tasks, from the most mundane to the most complex ones. There are apps to manage personal expenses, to translate languages you don’t understand, […]
Field management software: 5 key points
There are many reasons why an HVAC company may decide to start using a field management software, such as Synchroteam, as part of their business strategy. These programs have a lot advantages, and in this article we’ll list a few of the most important ones.. Better communication One of the best features of field management […]